Keeping Up With eBay DSR’s

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-- Heidi & Jenn

It has been a little while since eBay put their Detailed Seller Ratings into effect, and so far it’s pretty easy to keep up with the flow of things. Nice to keep on top of a good rating, and take pride in your feedback. DSR’s do not impact the overall Feedback Score, but provide a more complete picture of the member’s performance as a seller. You want to strive for 5! Here are some really solid ways to keep your DSR performance high.

Item As Described

Start at the top and work your way down. Describe your item to the best of your ability without missing any flaws. Also, make sure to use your own photos!! Take a few different angles and close ups and elaborate on them in your description.

Communication

Very important! eBay has all sorts of email notification preferences at your finger tips - use them! Once an item is purchased, send an invoice, send an email when payment is received, send an email when item is shipped, and you can thank them on the invoice you packed carefully with their item. Keep the lines of communication open every step of the way.

Shipping Time

As soon as you have a bid, your item should be packed and ready to go within 24 hours. Then, remember communication!

Shipping & Handling Charges

Specify any shipping and handling directly in your policy so it’s easily found. Offer a shipping discount on multiple items, or free shipping if orders exceed a specified dollar amount. Calculated shipping makes it easy to accurately figure out shipping rates.

Just a few tips for keeping your DSR’s in check… I hope you find them useful!