|
|
EBay will introduce the latest Feedback Revision the week of October 20th. This one sounds interesting! It will enable buyers to change a Feedback rating, comment and Detailed Seller Ratings (DSRs).
Sellers should only send a Feedback Revision request to the buyer once they have addressed, to the buyer’s satisfaction, the cause for the negative or neutral Feedback. They may also send a request if the buyer accidentally left incorrect Feedback in the first place.
Here’s some info I need to wrap my brain around still – Sellers will have a limit of 5 requests per 1000 Feedback earned within a 12 month period. On average, sellers receive 8 negative Feedbacks per 1000 Feedback earned, so the 5 per 1000 limit will enable sellers to address the occasional mistake, while at the same time not enable sellers with greater than average negative Feedback to “cleanse their record.”
I guess we’ll have to wait and see how all of this unfolds!
Read the full story here -
http://www2.ebay.com/aw/core/200810091617232.html
Related posts:
follow me on Twitter